Overall I've had positive feedback on the Open Space that we held earlier.  People spotted some of the ways that it could have been improved, if we'd had more time.  Johnnie shared an insight with me which is that it's often good to resist the impulse to help people out based on our own perception of their problem.   We very quickly had a wide range of  conversations hosted and ready to go including: learning and education with wikis; moderation; using a combination of tools to support communities of practice; guerrilla marketing; engaging with large groups of consumers;  making money with blogs and many others that sprang up in the gaps between.  Most gratifying for me was seeing people in suits sitting cross legged on a conference room floor...